Privacy Policy

Forgus Pets Privacy Policy


Forgus Pets operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Forgus Pets is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.


Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

 

 

 

Personal Information We Collect or Process

 


When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.


We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

 

  • Contact details: Name, address, billing address, shipping address, phone number, and email address.

  • Financial information: Credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.

  • Account information: Username, password, security questions, preferences, and settings.

  • Transaction information: Items you view, add to cart or wishlist, purchase, return, exchange or cancel, and your past transactions.

  • Communications with us: Information you include when contacting us, e.g., customer support inquiries.

  • Device information: Information about your device, browser, or network connection, IP address, and other unique identifiers.

  • Usage information: How you interact with the Services, including pages viewed and features used.

 

 

 

 

Personal Information Sources

 


We may collect personal information from:

 

  • Directly from you: When you create an account, use the Services, communicate with us, or otherwise provide your personal information.

  • Automatically through the Services: Including through cookies, pixels, and similar technologies (see Cookies & Tracking Tools below).

  • From our service providers: When they collect or process personal information on our behalf.

  • From our partners or third parties: For example, in connection with marketing or analytics.

 

 

 

 

Cookies & Tracking Tools

 


We use cookies and similar technologies to improve your experience, analyze site usage, and provide personalized advertising. These may include:

 

  • Google tools: Google Analytics, Google Ads conversion tracking, and Google Tag Manager.

  • Meta tools: Facebook Pixel, Instagram ads tracking.

  • Other third-party advertising or analytics services: To deliver relevant ads and measure performance.

 


Cookies help us remember your preferences, understand your interactions with our Services, and tailor marketing to your interests. You may choose to disable cookies in your browser settings; however, some features may not function correctly without them.

 

 

 

How We Use Your Personal Information

 


We may use personal information for the following purposes:

 

  1. Provide, Tailor, and Improve the Services: Process orders, manage accounts, customize your experience, and fulfill purchases, returns, or exchanges.

  2. Marketing and Advertising: Send promotional communications and show personalized ads.

  3. Security and Fraud Prevention: Authenticate accounts, prevent fraud, and protect the Services.

  4. Communicating with You: Provide customer support and maintain business relationships.

  5. Legal Reasons: Comply with applicable law or respond to legal requests.

 

 

 

 

How We Disclose Personal Information

 


We may share your information with:

 

  • Shopify, vendors, and third-party service providers for payment processing, fulfillment, data analytics, and IT management.

  • Marketing partners for advertising purposes.

  • Affiliates or within our corporate group.

  • Third parties for legal or regulatory compliance.

  • During business transactions such as mergers or bankruptcy.

 

 

 

 

Relationship with Shopify

 


The Services are hosted by Shopify, which may collect and process personal information on our behalf. Shopify is responsible for its own processing and privacy practices. Learn more about Shopify’s privacy practices at Shopify Privacy Policy.

 

 

 

Third Party Websites and Links

 


The Services may contain links to third-party websites. We are not responsible for the privacy or security of these websites.

 

 

 

Children’s Data

 


The Services are not intended for children. We do not knowingly collect information from anyone under the age of majority in your jurisdiction.

 

 

 

Security and Retention

 


We take reasonable measures to protect your personal information. Retention periods depend on business needs, legal obligations, and resolving disputes.

 

 

 

Your Rights and Choices

 


Depending on your location, you may have rights to:

 

  • Access, delete, correct, or transfer your personal information.

  • Opt out of marketing or targeted advertising.

  • Restrict or withdraw consent where processing is based on consent.

 


For EEA or UK residents, additional rights may apply, including objection to processing and withdrawal of consent.

 

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.


To exercise your rights, contact us at forgus.co@gmail.com.

 

 

 

Complaints

 


If you have complaints about our processing of personal information, you may contact us at forgus.co@gmail.com or your local data protection authority.

 

 

 

International Transfers

 


Your information may be transferred outside your country of residence, including via recognized mechanisms like Standard Contractual Clauses.

 

 

 

Changes to This Privacy Policy

 


We may update this Privacy Policy from time to time. Updates will be posted on this website with the “Last updated” date.

 

 

Contact


For questions about this Privacy Policy or your personal information:

Email: forgus.co@gmail.com