FAQs

 

What types of products do you offer?

At Forgus Pets, we specialize in innovative pet care solutions, particularly designed for cat owners. Our flagship product, the Petpivot Autoscooper 11, is a self-cleaning litter box that makes cleaning and odor control effortless. We prioritize safety and convenience in all our offerings to ensure a stress-free experience for both you and your furry friends.

What if I have issues with my order?

If you encounter any issues with your order, please reach out to our customer support team. We’re here to help! Whether it’s a question about your product or assistance with a return, we’ll do our best to resolve any concerns you may have.

Can I return or exchange my product?

We want you to be completely satisfied with your purchase. If you need to return or exchange your product, please contact our customer support team for assistance. We’ll guide you through the process to ensure a smooth experience.

How can I contact customer support?

You can reach our customer support team through the contact form on our website or by emailing us directly. We’re here to assist you with any questions or concerns you may have!